Crystal Clear Quality - No Hardware - Same Day Setup
Once you log in, start by entering the type of campaign you wish to setup. You will see your account balance reflecting the amount of telco in the "calling card" towards your agents' dialing. The whole campaign creation is streamlined with "next" buttons, eliminating any room for error.
See how easy our upload facility is. Use Excel, Zip or CSV files to upload your leads. Your lead information may be later used to designate what fields you would like displayed on the agent screen and to populate the script.
We make it simple to upload, make changes to your list and add or subtract leads from the list.
The final steps in the setup ask for details such as the script, frequently asked questions and setting the scheduler. Customizing your script is simple for each recipient using fields from your list of leads in a drop down menu.
Add in your FAQ's & Dispositions and our system will automatically store your selections for future use, toset up campaigns on the fly.
To schedule your campaign you may choose for an agent to have the ability to login 24/7 or you may set time settings.
At the completion of the setup you will be shown a preview of the agent screen to see the campaign you've created from your agent's perspective.
And with that, you are good to go!
With each new account, a transition team is assigned to hold your had through the getting started process, should you have any questions. Of course all technical support and supervisory tools comes free with Freedom TeleWork.
Best of luck on your campaign!
