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Call Center Pro
Full Feature Set including Predictive Dialing |
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Call Center Standard
Call Center Services including Progressive Dialing |
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Freedom Voice Broadcasting
Send Voice Messages with instant feedback |
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Freedom Full Service Suite
Complete Calling Jobs
Teleworkers + FT Technology |
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PREDICTIVE DIALING - This technology answers the problem of low contact rates when calling consumers. By dialing numerous phone lines for each agent and screening out busy signals, no answers, disconnects, and answering machines, Predictive dialing will increase the productivity up to 300%
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PREVIEW DIALER, PROGRESSIVE DIALER - Progressive dialer enables an agent to view a record before the dialer launches the call and is used in Business to Business Campaigns where you most likely all calls will be answered, Progressive dialing gives the agent a chance to see who they are calling next.
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CHAT - Proactively engage visitors to your website with Push/Pull Technology which allow your agents to suggest and show products and forms to customers as well as allowing agents to chat with each other and supervisors.
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CALL ROUTING - Calls prioritized based on custom criteria and scripts and customer service information instantly delivered to agents. Agents can access your company website while calling to place orders or look up information.
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USE OUR TELEWORKER OR BRING YOUR OWN - Freedom Telework offers a certified Teleworker program. These workers have gone intensive background checks and Telemarketing and Customer Service Training and are ready to be of service to you.
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FTC/FCC COMPLIANCE - Freedom Telework Technology allows for full compliance with rules and regulations as outlined by both the FTC and FCC regarding Outbound dialing and the National Do Not Call Registry.
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FREEDOM TELEWORK TECHNOLOGY ™
Perfect for Web Retailers, Call Centers, Telemarketers, Customer Service, Outsourcers, Government Agencies, Telephone Companies, Political Campaigns, Collections, Debt Management, Mortgage Brokers, Airlines, Direct Sales
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WORLD'S FIRST COMMUNITY OF TELEWORKERS ™
Free access to our global community of Teleworkers. Post your Telemarketing, Customer Service, or Chat jobs for free and Teleworkers will bid on these jobs in a global auction in our exclusive provisioning Agent selecting your ideal candidates based on your criteria.
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